Privacy Policy

HazeSoft LTD ("we", "our", or "us"), a private limited company registered in England & Wales, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you interact with our games, particularly through the use of Epic Online Services ("EOS"). While we utilize EOS for data collection, we do receive certain personal information from EOS to support and enhance your gaming experience. 1. Data Collection and Use When you interact with our games, certain functionalities such as multiplayer features, cross-platform play, and social interactions are enabled through EOS. Although we do not collect personal data directly, we receive and use the following data from EOS: Display Name: The name you use in the game. Language Preferences: Your preferred language settings for the game. Linked Account Display Names: The display names of accounts you have linked (e.g., other gaming platforms). Online Status: Information about your current online presence. Country: Your country of residence. List of Friends: Information about your in-game friends. This data is used to personalize your gaming experience, support social interactions within the game, and ensure a smooth and integrated gameplay experience across different platforms. 2. Legal Basis for Processing The processing of personal data by EOS, and the data we receive from EOS, is conducted under various legal bases, including: Contractual Necessity: To provide the services you have requested. Legitimate Interests: To enhance service functionality and support in-game social features. Legal Obligations: Compliance with legal requirements. Consent: Where consent is required under applicable laws. We rely on EOS to ensure that all processing of personal data, including the data shared with us, is compliant with applicable laws and regulations, including the UK GDPR. 3. Data Sharing We do not directly share your personal data with any third parties. However, the data we receive from EOS may be shared with EOS’s partners or service providers as necessary to deliver and improve their services. These third parties are subject to strict confidentiality agreements and are only permitted to process your data according to EOS’s instructions. 4. Data Security The security of the personal data we receive from EOS is paramount. EOS is responsible for implementing robust technical and organizational measures to protect this information from unauthorized access, loss, or misuse. For detailed information on EOS’s security practices, please consult the Epic Games Privacy Policy. 5. Your Rights Under the UK GDPR, you have several rights regarding your personal data, including: Right of Access: To request access to the personal data we receive. Right to Rectification: To correct any inaccuracies in the data. Right to Erasure: To request the deletion of your data. Right to Restrict Processing: To limit the processing of your data. If you wish to exercise any of these rights in relation to the data processed by EOS and shared with us, you should contact EOS directly. We will assist in facilitating your request where possible. 6. Retention of Data The retention of personal data collected through EOS, including the data we receive, is governed by EOS’s privacy policy. Typically, data is retained as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolving disputes, and enforcing agreements. For specific retention periods, please refer to the Epic Games Privacy Policy. 7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy. 8. Contact Us If you have any questions or concerns about this Privacy Policy or the data we receive from EOS, please contact us at privacy@hazesoft.tech. For inquiries related to data processed by EOS, please refer to the Epic Games Privacy Policy or contact Epic Games directly.
Last updated 31/08/2024